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Store Hours:
  • Mon-Fri 9 a.m. - 10 p.m. Moscow time

Frequently asked Questions

Question:
Need firmware ....
Answer:
All available firmware are posted on the site. If you do not find a finished one, we can do it individually.
The cost of individual calibration - from 3500 rubles.

Send the stock firmware with a description of the car brand, year of manufacture, computer model, engine, number of hp and what you need to do in it to chiptunecu@gmail.com, we will announce the price to you. If satisfied, take to work.


Question:
How do I make a purchase on your site?
Answer:
Pay the required amount. In the comment write what you paid for. Using the payment form at the bottom of the page, you can pay with any credit card.

Sberbank card - 4817 7601 2953 3042 (Diana Viktorovna)
Bank cards, Yandex money - https://money.yandex.ru/to/410011169309626/
Bank Cards, QIWI - https://qiwi.me/chiptunecu
In the comment, indicate the order number or the exact name of what payment was made for.
All payment methods on the page "Order Payment" www.chiptunecu.ru/payment.html

Attention!!! When paying from the balance of the phone, data, comments, etc. are not transmitted. With this method of payment, write to us by email for what you paid.

If you place an order, you can download the content immediately after payment in the "personal account" on the site. If you pay, simply, by transfer, the link will come to the mail you specified

If the order does not arrive within 10-15 minutes, write to chiptunecu@gmail.com or call +7 (499) 404-19-57 from 8-00 to 22-00 Moscow time


Question:
How soon after payment will I receive my order?
Answer:
If at checkout you choose the payment method "ROBOKASSA", the payment is processed automatically and right after payment you can download the link to the paid packages in your account in the "My Orders" - "Files for Download" section.
If you pay the order in another way, the processing takes place manually, usually within a few minutes.
If the order does not arrive within 10-15 minutes, write to chiptunecu@gmail.com or call +7 (499) 404-19-57 from 8-00 to 22-00 Moscow time

Attention!!! Always check the spam folder !!! Since many emails are sent to our clients daily from our address, some mail servers consider this to be spam.


Question:
I'm trying to unzip, enter the password, some folders are empty!
Answer:
Use the 7-zip archiver and the absolute path option
On Windows, the file name, together with the full path to it, should not exceed 250 characters.


Question:
I downloaded the archive with the program, but it is empty!
Answer:
By default, Windows considers all files received from the Internet to be potentially dangerous and often blocks them. If the downloaded archive turned out to be empty, you need to right-click on it, select "properties" and in the window that opens, check "unlock". In some cases, you will need to download the file again.


Question:
I paid for the fold when I get paid firmware?
Answer:
Folds are organized to purchase new firmware packages. By participating in the folding, you have the opportunity to purchase the latest firmware packages for a nominal price. Distribution of packages to all who have paid the sum of money is carried out immediately after a sufficient amount has been collected. Usually, this happens 2-3 days after the announcement of its beginning. To participate in the sweets should place an order and make payment.


Question:
Why is the firmware package cheaper on your site than on the developer's site? Suppose I bought a firmware package from you, will I have to buy a fresh package again when updates come out?
Answer:
When buying from us, the firmware of third-party authors, you do not have the author's technical support and free updates. Firmware is offered "as is". http://www.chiptunecu.ru/terms-of-use.html
Full author technical support is only available when ordering an individual calibration from us.


Question:
How to receive an order after payment?
Answer:
If you place an order, then immediately after payment, in your account, you will be available to download a text file with a link to the archive and a password to it (if any). If you just transferred the money, indicating the name of the paid package, then the link will come to your specified mail.